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      iSmash

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      Reviews by job title

      5 reviews
      3.0
      6 Aug 2025

      Working at iSmash

      Repair technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly colleagues Employee discounts Great support network

      Cons

      Minimum wage Longer than average 8 hour shift Weekend working

      2.0
      17 Nov 2022

      Overworked

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Colleagues & relaxed work environment

      Cons

      Overworked, work ethic is taken advantage of

      2.0
      7 Oct 2020

      Not a nice experience

      Advanced technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great colleagues, latest gadgets, cool brand

      Cons

      Terrible management, extremely small shops, low salaries

      avatar
      iSmash Response
      5y
      Hi, we're sorry to hear that your experience with us wasn't as we'd hoped. We've recently been rolling our line manager training for all our managers along with our new technical skills training for all employees which is aligned to people's progression within the business to progress their career and salary with us. We'd be really open to hearing your specific feedback in more detail if you want to email us at careers@ismash.com. We wish you all the best for the future!
      5.0
      10 Mar 2020

      Great Personal Development Opportunities

      Retail operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great opportunity to develop your personal skills - Very experienced senior management team -A "family feel" with colleagues in stores and support office departments -The business has many opportunities for you to grow your career.

      Cons

      - Lot's of donuts for rewards (trying to go to the gym)

      3.0
      12 Dec 2022

      Great until the management changed

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoyed working at iSmash the first few months. The management changed a few times and the first two managers I had were amazing: very helpful, relaxed and friendly. The colleagues were also very inclusive, amicable and fun. I have definitely learned a lot and got great skills from this experience. The first managers were happy to ask for a pay rise (which I got) and were supporting your career progress. Also, you were getting discount at the stores.

      Cons

      Things started to go downhill when the management changed again and they brought a person who was very volatile, controlling, unfair and loved to micromanage people. She would be nice to anyone else, apart from me and my team (who also left) and I have never experience issues with the previous management. She would constantly check in an obsessive way everything we were doing and would not pay you even if you were living far away and it was not your problem but trains being delayed. I have tried to report this to HR at the time and no one has ever responded, which made me think that there was a hierarchy and if you were not at the top of it, you would have not been listened to. She also promised a salary increase as commuting was difficult and expensive and never got it.

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      Glassdoor has 119 iSmash reviews submitted anonymously by iSmash employees. Read employee reviews and ratings on Glassdoor to decide if iSmash is right for you.