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      ibis

      Part of Accor

      Engaged employer

      ibis Reviews

      3.7

      70% would recommend to a friend

      (301 total reviews)

      61% positive business outlook

      ibis has an employee rating of 3.7 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ibis employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      301 reviews
      5.0
      4 June 2026

      Supportive environment but high pressure from management

      Foh staff
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment, food on site.

      Cons

      A lot pressure from managers

      avatar
      ibis Response
      2w
      Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture
      3.0
      10 Feb 2026

      Salary

      Porter
      Recommend
      CEO approval
      Business outlook

      Pros

      Big chain hotel because of which global discounted hotels available for staff

      Cons

      Package is very competitive as per market standard

      avatar
      ibis Response
      4mo
      Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
      3.0
      2 Feb 2026

      Guest Relations Officer

      Guest relations officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Relationship between co-workers are good. Workload is fair.

      Cons

      Poor roaster arrangement. The roaster was issued 1 week before the schedule.

      avatar
      ibis Response
      4mo
      Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor People & Culture
      Viewing 1 - 3 of 301 Reviews
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      Glassdoor has 1,030 ibis reviews submitted anonymously by ibis employees. Read employee reviews and ratings on Glassdoor to decide if ibis is right for you.