2.011 Feb 2026Customer Success SalaryCustomer successCurrent employeeBoston, MARecommendCEO approvalBusiness outlookProsYou learn a lot on the job, wear a lot of hatsConsThere is poor management and don't work to make you betterShow more
5.08 Oct 2025Smart People, Challenging problemsAnonymous employeeCurrent employee, more than 1 yearBoston, MARecommendCEO approvalBusiness outlookPros- Good culture, smart coworkers, hard problems to work on - Can work on what interests youCons- Ambiguous problems/growth. Can be a con depending on learning styleShow more
1.025 July 2025Terrible Leadership and CultureCustomer experienceFormer employee, more than 1 yearBoston, MARecommendCEO approvalBusiness outlookProsI was paid on time.ConsLeaders don't want to do any actual work, don't understand the product or how customers use it, micromanage everything, and blame employees for their own shortcomings and mistakes.Show more
