thelab Reviews

3.9

80% would recommend to a friend

(33 total reviews)

Max Oshman

100% approve of CEO

58% positive business outlook

thelab has an employee rating of 3.9 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The thelab employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

33 reviews
5.0
2 Feb 2026

Nice place to work!

Recommend
CEO approval
Business outlook

Pros

Fun people, mostly organized, good clients

Cons

Very confused on client retention, bad health insurance

3.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- nice office and locations, the new office is in front of Madison square park. - free bagels and spread on Wednesday, lots of free snacks and coffee. - pretty chill environment and people overall.

Cons

There are a lot of teams so depending on which you're on will decide if you 'survive' at the lap. My manager couldn't be bother to properly train me and left me pretty much on my own barely 30 days in. I made friends on other teams so I know that's not how it is all around. Not the greatest onboarding - again you'll meet a lot of people in the first week but not sure how they fit into your teams, you'll have to figure that out on your own. Lots of meetings.

3.0
22 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Strong UX and design teams

Cons

Producer and dev team managers are not great. Salaries way below market value.

Viewing 1 - 3 of 33 Reviews

Glassdoor has 34 thelab reviews submitted anonymously by thelab employees. Read employee reviews and ratings on Glassdoor to decide if thelab is right for you.