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“Strong women take accountability – they ask themselves, how can I grow from this situation?” CHELSEA POTTENGER, mindfulness and meditation coach, reveals her story of finding inner strength, taking accountability and being open to connection with others. Find support to boost your strength and wellbeing at our Women’s Health Hub.
We can't wait for this weekend's Super Netball League Ltd Grand Final when 2 of our partner clubs Netball South Australia / Adelaide Thunderbirds and Netball NSW Swifts battle it out for the number 1 spot. HCF is proud to be the Team Behind the Thunderbirds, the Swifts and Super Netball, as we strive to improve the health and wellbeing of all Aussies, in particular young girls and women. We've loved speaking with Super Netball stars about important women's health topics, sharing their insights on our Women's Health Hub, our online destination for all women to find useful information to improve their health and wellbeing at Congratulations to both the Tbirds and the Swifts, and may the best team win!
Workplace stress is at an even higher level than in 2020 (the previous all-time high). Here’s how you can use your private health cover to access support and strategies to help.
We’re pleased to share that HCF Australia was recently awarded ‘Best of the Best’ and ‘Customer Service Organisation of the Year – Large Business’ at the CSIA Customer Service Institute of Australia, 2022 Australian Service Excellence Awards. This award recognises HCF’s outstanding culture, consistency, quality and performance. With criteria for judging based on the International Customer Service Standard, HCF was commended for initiatives implemented by its Customer Experience leadership over the challenging past year. The fund was also commended for outstanding customer service, rating HCF’s service as 4+ out of a score of 5. “The 2 awards are a testament to the commitment of our people in standing true to HCF’s promise to deliver Uncommon Care for members,” HCF CEO, Sheena Jack says. “At HCF, our members always come first, and these awards reflect how we’re working hard to be a trusted health partner for our members.” She added: “Key call-outs from our award wins included being #1 in CSAT (against the major health funds), outstanding growth and member retention results, as well as a culture of innovation and continuous improvement driven by feedback and insights from a strong Voice of Customer program.”
When your stress levels start rising and anxiety sets in, what’s the first thing you do? We speak to a psychologist for techniques to help manage the most common anxiety triggers.
As part of our commitment to creating an inclusive and family friendly environment at HCF, we’re constantly looking for ways to care for our people. Today, we’re proud to share recent enhancements to our Parental Leave Policy, making more benefits available to more people. Some of the features of our Parental Leave Policy now include: • Increasing our paid parental leave to 18 weeks, available whether you’re welcoming a child by birth, adoption, surrogacy or permanent kinship or foster care. • Removing primary/secondary labels and making paid parental leave accessible from the first day you join HCF. • Superannuation contributions on paid and unpaid leave up to 52 weeks. • Introducing up to 5 days of paid leave for pregnancy loss, acknowledging the challenges some families face on the road to parenthood. • Recognising the important role that grandparents often play, with up to 5 days of grandparent leave. • Adding more flexibility around returning to work. These changes support HCF’s 2nd year of Family Friendly Workplace accreditation. We’re grateful to all the HCF employees who openly shared their experiences and feedback, including our Gender Equality Matters employee group, to help shape this new policy.
With the cost of living increasing and interest rates rising we're here to help you get on top of financial stress. Read these easy-to-implement money tips that will help you take control of your spending, so you can save more.
Many Aussies have committed to stressing less, getting more sleep and chasing financial freedom as part of their new year’s resolutions, a survey conducted on behalf of HCF found. Though 46% of respondents admitted they get too busy and abandon their goals throughout the year. Here’s how to stick to a new routine using habit stacking and tracking. * The study of 1,019 Aussies aged 18 years and older was conducted by YouGov on behalf of HCF.
HCF’s Research Foundation turns research into action, creating a better hospital experience for all Australians. Read about the 6 programs helping to shape the future of health.
HCF celebrated our Team Behind The Team dedicated match day with the GIANTS as a link to National Volunteers Week. HCF is proud to be part of the GIANTS Team Behind the Team and we celebrate all netball volunteers who display Uncommon Care for their communities week in, week out.
