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We’re always thinking creatively about how to build a healthier, more connected community for all of our people, no matter where they’re working. We opened our new state-of-the-art workplace, Parramatta Place, to provide our Member Services and Call Centre Sales teams with a more collaborative and fun environment to work in, as they continue to provide Uncommon Care for our members. Parramatta Place is one of the ways we’re delivering an outstanding people experience, with some of the following features: • Member services collaboration – we know the benefits that come when we work in close proximity with our colleagues. Combining our Member Services teams under one roof will allow them to work more effectively, further get to know each other and problem solve faster. • Contemporary facilities – fit-for-purpose technology designed specifically for our Call Centre teams to deliver outstanding service to our members. • Greater team wellbeing – with a diversity of spaces to inspire us to connect in new ways including an auditorium, quiet zones, outdoor terrace, exercise rooms and end-of-trip facilities, including lockers, showers and bike racks. • Sustainability – with excellent energy and water efficiency systems, the facility supports our sustainability framework which aims to reduce our environmental impact. Check out the photo of the new space, and for more on working at HCF.
In our second episode of Menopause Matters, host Alison Brahe-Daddo speaks to Dr Elizabeth Farrell, a gynaecologist and medical director of Jean Hailes for Women's Health, about what’s going on when your cycle suddenly becomes irregular or heavier, getting help for symptoms including hot flushes and brain fog, and the top questions to take to your GP to seek the best healthcare plan to help you manage through menopause. Listen now wherever you get your podcasts or on our website.
“Being a strong woman means feeling the fear, or the self-doubt, and just doing it anyway.” In the first video of our Strong Women series, we chat with Angelique Wan, CEO and Co-founder of Consent Labs, an organisation that empowers the community with consent education. Angelique shares her thoughts on empowerment, leaning into challenges and saying no. Find more Strong Woman inspiration, tips and information at our Women’s Health Hub: hcf.com.au/strong-women
At HCF we recognise that everyone's health and wellbeing needs are unique, which is why we strive to create a an inclusive environment where our people feel comfortable speaking up and seeking help. We provide a wide range of wellbeing support and resources including mental health, nutrition, fitness, education, women’s health, work-life balance and other additional perks. We recently held 2 successful Benefits and Mental Health Expos at our Sydney head office and Parramatta Place locations to showcase the wide range of benefits we offer our people. A total of 19 vendors joined us, taking our people through the benefits available, as well as generously donating prizes like merchandise, EFT vouchers, mental health support books, first aid kits, electric toothbrushes, spa vouchers and more. Our people were joined by our Executive team and had the chance to explore these benefits during the relaxed and informative 3-hour drop-in sessions. We also organised interactive games, offered lucky door prizes and served delicious food to make sure it was an outstanding experience for both our leaders and our people.
HCF SUMMER HEALTH REPORT AUSSIES BRACE FOR A STRESSFUL FESTIVE SEASON Tuesday, November 23, 2021 A new consumer insights report on the health of our nation has revealed 71 per cent of Australians are bracing for a stressful Christmas, with 2.6 million anticipating this Christmas will be more stressful than ever, because of pressure to make it perfect to compensate for a ‘bad year’. The report, titled Post Pandemic Trends: 2021 Summer Holiday Health Report, has been released by HCF Australia ahead of the official start of summer to help Australia’s largest not-for-profit health insurer guide its members towards the right tools and resources they need to lead healthier lives. A survey of more than 2,500 Australians was conducted by HCF to understand how people felt the pandemic impacted their mental wellbeing, both during the year and in the lead up to the festive season. The survey revealed that parents with children at home (80%) were more likely to be expecting to experience stress, pressure and/or loneliness this Christmas/holiday season; and that women were twice as likely as
Caring makes you do uncommon things. It makes us do uncommon things too. As Australia's largest not-for-profit health fund, we put people before profit, and that means putting Aussies at the heart of everything we do. Over the last 18 months, HCF employee David Lam has been volunteering with St Johns Ambulance helping test and administer COVID-19 vaccinations to the community of NSW. David assisted with providing vaccinations for Afghani refugees and described the experience as an “emotional moment because it was a 'flashback’ as I was a refugee myself”. “When you look into their eyes, you can see the trauma they suffered and the sense of losing their motherland, future and hope,” he described. “One of the refugees expressed his deepest sense of lost as he ran to the tarmac to get into a plane with only a t-shirt and shorts on him. I encouraged him and spoke of how I went from a refugee to what I am today, how Australia is a bright star in the world of darkness for people like us.”
HCF WINS NATIONAL CANSTAR AWARD FOR OUTSTANDING VALUE HCF Australia takes out 2021 Canstar national Outstanding Value Health Insurance Award Sixth consecutive year of recognition More state based awards won than previous years
HCF boasts successful financial year despite COVID-19 pandemic Despite the impacts of the COVID-19 pandemic on the Australian health insurance industry, HCF, the largest not-for-profit health fund in Australia, has boasted a 5.3% increase in its annual policy growth, 1.6% higher than the industry average. Health insurers have been in a tight spot since the pandemic hit Australia. What's worse, the Federal Government's 2020 report warned of an increasing number of young Australians ditching their private health insurance (PHI) – leaving the industry to expect participation rates to drop further due to a decline in younger premium holders. However, while the pandemic continues to impact the health insurance industry, HCF remained strong with a 7.3% growth in revenue in the current financial year (FY2021) and solid national growth with a market share increase to 11.6%.
HCF announces record member growth in 2021
HCF: Aussies brace for stressful festive season With all the challenges brought by the COVID-19 pandemic, 71% of Australians are now bracing for a stressful Christmas season, according to HCF Australia's (HCF) latest Post Pandemic Trends: 2021 Summer Holiday Health Report. The report surveyed more than 2,500 Australians to understand how people felt the pandemic impacted their wellbeing since the beginning of 2021, leading up to the festive season. It found that 2.6 million Australians expect this year's Christmas season to be more stressful than ever because of pressure to make it perfect to compensate for a “bad year.” Parents with children at home (80%) expect to experience stress, pressure, or loneliness this holiday season, with women twice as likely as men to say they take the lion's share in their household when planning gifts and preparing meals for Christmas or summer holiday gatherings (21% versus 10%).
