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      Client Service Representative Interview

      31 Mar 2016
      Anonymous interview candidate
      No offer
      Negative experience

      Application

      I interviewed at ADP

      Interview

      This was the most disrespected I've ever felt during an interview. The ADP building in Dallas is barred up and I was never given directions as far as where to enter the building. An employee let me in to the parking lot entrance told me to go up to the front ring the buzzer for the receptionist. After no answer, I was able to get in from another employee who was coming out let me in. Turns out the receptionist is away and nobody is watching the front desk. I sign in at the front and wait another 10 minutes for a security guard to find the person I was told in my confirmation e-mail I was supposed to interview with. Turns out that person didn't even bother to show up. All this after I rearranged my schedule on short notice for this and was told to show up 10 minutes early. I finally had some senior of the department interview me (Read me questions off a clipboard) and tell me about the job. Although we had a great conversation, I sincerely doubt this person makes any hiring decisions. Finally got a call today from there outside corporate office I wasn't being offered a position. Apparently having 8 years experience in call centers and a college degree isn't good enough. I feel fortunate that I didn't get the position. Very unprofessional office.
      14

      Other Client Service Representative interview reviews for ADP

      Client Service Representative Interview

      20 Mar 2026
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at ADP (Tempe, AZ) in Mar 2026

      Interview

      They had me do and an online pre-recorded interview then I had to pass a grammar test. Then it only took a week to hear back and schedule an in person interview.

      Interview questions [1]

      Question 1

      How do you prioritize tasks?
      Answer question

      Client Service Representative Interview

      25 Apr 2025
      Anonymous employee
      Florham Park, NJ
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at ADP (Florham Park, NJ)

      Interview

      The interview process at ADP was smooth and well-organized. The recruiter was very helpful throughout each step, providing clear communication and guidance. I felt supported and well-prepared for every stage.

      Interview questions [1]

      Question 1

      What would be the first thing I do if a client tries to escalate a situation?
      Answer question

      Client Service Representative Interview

      20 Dec 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ADP

      Interview

      Web call with management to review the job title and duties. Asked about goals and role fit to do the job. Since we just use thirty words I Dont know what else to put

      Interview questions [1]

      Question 1

      Why do you feel you're best for this role?
      Answer question