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      Client Support Specialist Interview

      20 Sept 2017
      Anonymous interview candidate
      Norfolk, VA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ADP (Norfolk, VA) in Sept 2017

      Interview

      I originally applied for the client support specialist position, but then applied for the team manager (client support) as well. I was quickly contacted regarding the client support specialist position. The phone interview was easy, as you could tell the person conducting the interview was reading off a sheet of paper. I was approved for the next step, completed the testing, and stood by for results. I was then contacted by talent acquisition to schedule a phone interview; I thought it was for the client support team manager position, but when I logged into the ADP site, an application for the client services team manager had been entered for me. I conducted the phone interview, and was contacted the next day regarding an in-person interview. The interview was brief (approximately 30 minutes), but started fifteen minutes late due to the interviewer being caught up in other matters. Five days later I was contacted via email by talent acquisition to let me know that I would not be moving forward in the selection process for the client services team manager position; however, I have not been contacted further regarding the two positions that I actually applied for, which has left me a bit frustrated with the whole process.

      Interview questions [1]

      Question 1

      Why are you applying at ADP?
      Answer question
      2
      avatar
      ADP response
      8y
      Thank you for sharing your experience.