I applied through an employee referral. The process took 3 weeks. I interviewed at ADP (Norfolk, VA) in Jan 2019
Interview
Applied online and received an email to schedule a phone interview within a week. The recruiter was really nice. At the end of the phone screen, he informed me that he wanted to move forward and sent me an assessment to complete the next day. The first assessment was very simple and only took me about 15 to 20 mins to complete. It was basic grammar, spelling, and punctuation. Once I passed that one, I was sent another one with simulations and personality assessments, That one took about an hr but it still wasn't something that I hadn't seen before. 2 days later I received an email with 3 dates to choose from for an on site face to face interview. I interviewed with a total of 6 people. First was a set of 2 client service managers, 2nd was a set of small business dept managers, 3rd was a tech person I believe to listen to a phone call and assess it, and last was a director, Overall everyone was extremely friendly and I felt comfortable.
Interview questions [3]
Question 1
What was something that you didn't do well and how did you take to the feedback your manager gave you?
I applied online. The process took 3 weeks. I interviewed at ADP (Augusta, GA) in June 2025
Interview
1. Phone Interview or Self Recorded Video Interview
2. Grammar/Intellect Assessment - very easy just checking your understanding on grammar
3. Technical Assessment - kinda like a job tryout
4. Final Interview (In Person)
Interview questions [1]
Question 1
1. Tell me about yourself.
2. Why did you leave your last position, or why are you leaving your current position?
3. What do you know about this company?
4. What are your goals? (long-term goals are great, but keep in mind the manager is looking for people who plan on staying in the department for at least 1-2 years so they can use the training they are given)
5. What are your strengths and weaknesses?
6. Why do you want to work here? (“to get my foot in the door” is not a good answer)
7. What has been your most significant achievement? (if possible, use a work-related accomplishment)
8. How would your last boss and colleagues describe you?
9. How have you handled a difficult customer situation?
I applied online. The process took 3 weeks. I interviewed at ADP (Florham Park, NJ) in Feb 2025
Interview
I had an in-person interview that went okay overall, but parts of the experience felt unprofessional. At one point, I was told my resume was 'all over the place' before being asked about my goals, which felt unnecessary—especially since my experience has been consistent within the same field, along with earning a certification and a license. Another moment that stood out was when I briefly looked down for a second while thinking of a response and was told, 'The answer is not going to be there,' which felt dismissive. While I was nervous during the interview and didn’t expect an offer, the overall interaction left me with mixed feelings.
So i applied and did the assessment, also spoke with the recruiter. It’s going on 3 weeks and i havent heard anything from anyone. Im starting to think ive been scammed. I called the office but the dont know anything about hiring process. Reading the comments and replies and it looks like ADP does this a lot. If i wasn’t qualified why not tell me i didn’t get it? I would think a company like this would make sure they communicate properly but i guess not
Thank you for sharing these insights into your interview. We are sorry to hear that your experience was negative and apologize as we aim for a professional experience in every interview session. We will share your feedback with our talent acquisition teams to better improve our process for candidates. If you have anything additional to share, please contact us at adp_talent_community@adp.com Thank you.
