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      ADP

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      Customer Service Interview

      24 May 2022
      Anonymous interview candidate
      Vāranāsi
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 3 days. I interviewed at ADP (Vāranāsi) in Mar 2022

      Interview

      It was a quick interview and the results were declared timely. There were three rounds, 1st an aptitude test followed by two rounds of interviews. The final interview was basically to discuss the job roles and salary expectations.

      Interview questions [1]

      Question 1

      Basic questions about the company and customer relations
      Answer question

      Other Customer Service interview reviews for ADP

      Customer Service Interview

      22 May 2024
      Anonymous employee
      Miami, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ADP (Miami, FL) in Jan 2022

      Interview

      The interview was quick and easy, I went through 2-3 interviews Received a response fairly quickly & started right away……….. I would say it was a quick process Received a response fairly quickly & started right away

      Interview questions [1]

      Question 1

      How I would handle certain situations over the phone
      Answer question

      Customer Service Interview

      19 Oct 2017
      Anonymous interview candidate
      Norfolk, VA
      No offer
      Negative experience

      Application

      I applied online. The process took 1 day. I interviewed at ADP (Norfolk, VA)

      Interview

      I applied online and there was an immediate grammar quiz. Several hours later, I received an email requesting a phone interview. I scheduled it for the next day. The interviewer called on time and it started well. Once the basics were covered, the interviewer became forceful and stressed that the position required mandatory overtime daily from late November through February, and stressed that only Christmas day would be off. I tried to shift the conversation to quieter waters and to calm things down, but it raised large red flags for me and I withdrew my application and ended the interview.

      Interview questions [1]

      Question 1

      Do you understand this position requires overtime daily, and that it is mandatory?
      Answer question
      avatar
      ADP response
      8y
      Sorry to hear about your negative experience. Thank you for sharing your review. We will review with our Norfolk recruitment teams.