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      Client Support Specialist Hybrid Interview

      23 May 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at ADP in May 2025

      Interview

      I applied online, got through the online process which included a skills test and roleplaying in the role and was invited to an onsite interview. I felt like I may have made a bad impression because I got lost and I know the recruiters contacted security to see if I made it up there which I did 5 minutes after the fact. I had a group interview where I felt like I did good; I just found it weird they kept thanking me for coming in. I received a generic email saying I was rejected at the end of the week which I kind of expected because the recruiter who was in the same position I was in said he knew he had a job by Wednesday.

      Interview questions [8]

      Question 1

      What do you do at your current position?
      1 Answer

      Question 2

      Why do you want to work here?
      1 Answer

      Question 3

      What are your metrics at your current job?
      1 Answer

      Question 4

      Why are you leaving your current position?
      1 Answer

      Question 5

      Do you know what ADP does?
      1 Answer

      Question 6

      How many calls do you get a day? And what is an AHT goal?
      1 Answer

      Question 7

      Have you worked for a company that did surveys in the past?
      1 Answer

      Question 8

      What is a weakness of yours?
      1 Answer