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      Family Room Specialist Interview

      19 Apr 2012
      Anonymous interview candidate
      New York, NY

      Other Family Room Specialist interview reviews for Apple

      Family Room Specialist Interview

      19 Aug 2025
      Anonymous employee
      Chadstone
      Accepted offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Apple (New York, NY) in Nov 2011

      Interview

      Interview came in 3 parts. First was a large group interview, which actually felt more like an orientation than an actual interview. All of the 30-or-so potential employees introduced ourselves, then sat through a presentation that I could loosely describe as propaganda - video and discussion essentially about why Apple is so great. The segments about the individual positions were much more helpful to me than Apple's sales records. At the end of the 90 minute "interview" was a group activity in which we decided which products were right for a given customer profile. I didn't think I made much of an impression, but was pleasantly surprised to make it to the next round: A phone interview. The interviewer was very kind, enthusiastic, and the questions were pretty logical, but did require thought - Why do you think you'd be good for this job? What have been your most positive and negative employment experiences? I didn't feel great about how things went, as I don't particularly enjoy phone communication, but the interviewer was very encouraging. At the conclusion of this interview, the interviewer said I was a great candidate and asked to initiate a background check right away. He'd love to have me aboard, and just wanted to get a final, in-person interview in. An unexpected response, but certainly welcomed. Finally came the 1:1 interview - or I suppose it would be 1:2, as two people interviewed me. Some of the questions here were repeats, but the face-to-face interaction was much more comfortable for me. I was told I would here from them by the following Wednesday, probably sooner. For the first time during the process, I personally felt good about the next step. Wednesday came and went, though, and I had to email the company to get my rejection. Overall, it was a decent process, but it was odd that my self-assessment was pretty much the opposite of my interviewers. (When I thought I did poorly, I actually moved on, and vice-versa.) I was of course disappointed to not get the position, and even more so after the heavy implication that a position was mine, but it wasn't a negative experience. The people seemed very nice and, once again, enthusiastic, but there was a sort of Stepfordian happiness to it that didn't always seem 100% genuine. Other than that, the only negative aspect was the fact that they didn't inform me when they said they would. Apple seems like a finely oiled machine, and I did feel like I was left hanging a little bit. They said I could apply again after 90 days, but thankfully another opportunity with a different company came my way soon after. I'm not sure if I would have attempted to go through the process again, but it was worth doing once.

      Interview questions [1]

      Question 1

      Can you name a time in which you needed to adjust your teaching method on the fly?
      Answer question
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Apple (Chadstone)

      Interview

      Long interview process and very throurough. Make sure you try to STAND OUT from the crowd. Crack a joke and get involved, they love that! Smile and join in as much as you can.

      Interview questions [1]

      Question 1

      They made us role play scenarios with customers
      1 Answer

      Family Room Specialist Interview

      27 Feb 2024
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Apple (New York, NY)

      Interview

      Group interview followed by smaller group interviews followed by individual interviews. It's a long process, but as long as you're honest and enthusiastic you should be good to go. The first round of interviews gauges your interest in Apple, It's more generalized and not as technical. Once you move past that, you get to meet with various leadership across the store who give you as much info as they ask of you. Being personable in the beginning is the key, you can save your technical expertise for the later rounds of interviews

      Interview questions [1]

      Question 1

      Tell me about a time when you had to work with a team to accomplish a goal?
      1 Answer

      Family Room Specialist Interview

      15 June 2021
      Anonymous employee
      Roseville, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Apple (Roseville, MN)

      Interview

      Fairly Casual, Met in the food court of the mall it was at. just had a discussion about Computers, and Life. there we're multiple interviews, with one of the last ones being a "group interview" with the store's GM, who had a chill conversation and opened by telling us the offer was ours to accept since we made it this far.

      Interview questions [1]

      Question 1

      What was my previous IT Experience?
      1 Answer