I applied online. The process took 1 week. I interviewed at Apple (Norfolk, VA) in July 2015
Interview
Following initial online application, I was invited to attend an Apple Hiring Event. After an initial round of ice breakers and presentation about the Apple brand, approximately 40 candidates were grouped into 8 groups and sat in circle and given an iPad. Each candidate took turns answering typical interview questions while an Apple employee observed but did not interact with the candidates. They then answered a series of questions about Apple and what it's like to work for Apple before we were dismissed. The hiring event took approximately 2 hours total.
Interview questions [1]
Question 1
Discuss a time when you had to adapt quickly to a situation.
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
I applied online. The process took 3 weeks. I interviewed at Apple (San Diego, CA) in Mar 2026
Interview
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Interview questions [1]
Question 1
How is your performance measured in your current or previous role?