I applied online. The process took 1 week. I interviewed at Bank of America (West Hills, CA) in Feb 2010
Interview
Applied online creating a profile at their website. Received an email for an on-line simulation test, the simulation will also be one of many factors to help determine my suitability and preview the collection position. Was given 1-hour and 15-minutes to complete the simulation. Is timed and not be able to take a break once I began. I authorized my background check and be fingerprinted later. The interview over the phone was friendly and review about past employment, salary and duties and scheduled a face to face interview with the Call Center Mgr.
Second interview went for 30 minutes about current posiition and my ability to handle unhappy customer over the phone. Overall the recruitment process is easy , have all your document and information ready. The bank offers you great benefits in return for dedication and excel.
Interview questions [2]
Question 1
How would you handle a difficult or upset customer?
I applied through a recruiter. The process took 3 weeks. I interviewed at Bank of America (Jacksonville, FL) in Sept 2017
Interview
Long and redundant. Didn't even ask any of the questions they asked you to prepare for. I also waited almost 2 hours for less than 5 minutes of their time.
I applied online. The process took 2 months. I interviewed at Bank of America (Kennesaw, GA) in July 2017
Interview
The hiring process consisted of their giving me two interviews. One was over the phone, the other was face to face. I also had to take an Iq test and show my ability to multi task. After my second interview I had to get fingerprinted. Once hired the company placed us in a group interview where we were measured on how well we communicated and how proactive we were
I applied through a recruiter. The process took 1 week. I interviewed at Bank of America (Greensboro, NC) in Dec 2016
Interview
interview took about 2 minutes. was told i got the position at the end of the interview by the manager and then hours later the manager changed his mind will never apply for a position again with the company.
Interview questions [1]
Question 1
tell me about your work history? if offered the job why would you not accept it?