Filled out an online application and a few days later received an email asking me to answer additional questions. A few days after that I received a phone call from a staffing assistant to set up a phone interview. The interview was conducted by three people very similar to the descriptions provided by others. One member explained how the interview would be conducted and then the questions were asked. I was requested to provide answers in the STAR format. The question topics were 1) My qualifications for the position, 2) Working with a diverse group 3) A time that I had to make a decision about completing a task when there was an unforeseen problem 4) The approach I take when entering a new work environment 5) Lessons I learned from a challenging situation.