I interviewed for the Revenue Management Analyst role at British Airways. The process began with a pre-assigned case study, which I was asked to present during the interview. This was followed by an on-the-spot case-based assessment and then a series of standard competency and motivational questions. The overall interview experience itself was smooth and the interviewers were professional and courteous throughout. However, the outcome was disappointing. I received a rejection stating I had not passed the assessment stage, which was confusing since I had already progressed to and completed the interview round. I found it disheartening that after investing significant time and effort into preparing and attending the interview, no feedback was provided,despite reaching out to the recruitment team for clarity. For a company of British Airways stature, I expected at least a brief response or some constructive feedback. I hope they consider improving transparency in their recruitment process, especially for candidates who make it to the interview stage. Feedback, even if brief, goes a long way in showing respect for the candidate's time and effort.

The process was smooth but I was not informed of the outcome until I sent an email. The initial emails were sent promptly and meetings were set up. The final outcome was not relayed on the date expected.