I applied online. I interviewed at British Airways (Newcastle upon Tyne, England) in Feb 2023
Interview
There were 3 stages of selection process including scenario based online mcq, if you do well enough in that, you go on to face to face interview, mine was online with one interviewer.
They took ages to get back after the interview and the process after you accept the offer can take upto 3 months. I got a better job offer during this long waiting time so declined BA in the end.
Interview questions [1]
Question 1
Straightforward questions related to customer service scenarios and how you would deal with them.
I interviewed at British Airways (Heathrow, England)
Interview
Pretty easy and straight forward , simple five questions regarding customer service, last more than fifteen minutes minutes , most of them are scenario questions refelecting on your pervious experience.
The process was smooth and fast. The HR were very supportive. They answered each and every doubt and made sure that the interview is aligned according to my convenience. The salary and timings and every other benefit is up to the mark.
Interview questions [1]
Question 1
Why do you want to join the organisation and what do you know about it.
I applied online. The process took 6 months. I interviewed at British Airways (Heathrow, England) in Aug 2023
Interview
I applied online. Completed a couple of online assessments. Then I waited 6 months for an interview. The interview was via teams and included a couple of scenarios to go through and provide your feed back.