I applied online and was called in for an interview in around a week. The interview questions were fairly easy and straight forward, I would say that they were very generic questions with some being about build a bear and children. After I answered the questions the interviewer said she would like to offer me the position. I then had to go back in the following day to answer an online questionnaire. There was around 50 questions on this, from asking if I would sack an employee for not helping a customer and if i do drugs at work, before or after work. I answered these questions and didn't hear back for around a week. I had to contact them myself and they said i hadn't got the job because I hadn't answered the questionnaire correctly even though the interviewer had already said I had the job. Altogether I would say the process is fairly simple however I did find it strange for a company like build a bear to have such a strict policy with the questionnaire, especially since there was not a single question about children!