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      CCI Kenya

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      Call Center Agent Interview

      27 Sept 2025
      Anonymous employee
      Nairobi
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CCI Kenya (Nairobi)

      Interview

      3-4 stage interview process depending on the campaign you are to be enrolled to. 1. Group interview on day one; introduction-nothing much. Tests confidence and eloquence. 2. Typing test-27-30 wpm, aptitude and English tests (c1/c2 depending on campaign needs) 3. Interviews in groups of 3 with one of the recruiters. More cv/role focussed. 4. Interview with the campaign operation's manager 5. There will also be a series of tests during training (upto 1 month)

      Interview questions [2]

      Question 1

      Introduce yourself and tell us something interesting about you.
      Answer question

      Question 2

      Who are you? Who is (your name)?
      Answer question

      Other Call Center Agent interview reviews for CCI Kenya

      Call Center Agent Interview

      9 Dec 2024
      Anonymous employee
      Nairobi
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CCI Kenya (Nairobi)

      Interview

      It was a 2 day interview. First, there was a group interview where we were asked to each tell the group about ourselves. Depending on how good your English and communication skills are, you get selected for the second interview. The second interview is a typing test and English literacy test. All said, they are fair in their selection process and give everyone a chance to pursue their dream of joining CCI

      Interview questions [1]

      Question 1

      Tell us about yourself in 90 seconds
      Answer question

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