I applied through a staffing agency. The process took 1 week. I interviewed at Charles Schwab (Austin, TX) in July 2013
Interview
Interviewers rotate frequently and are often with same level techs. Expect generic questions like "Name a time when you were under pressure and describe how you resolved it." You will be asked about your technical background but nothing specific.
Interview questions [1]
Question 1
Learn what the software in the job description is. For example: Remedy, Marimba, RDP, VDI, etc.