I applied online. The process took 1 week. I interviewed at Citizens (Pittsburgh, PA) in Oct 2018
Interview
It was great just be yourself and answer the questions as needed. You will have a phone interview and then a face to face interview. They will offer you the job if both managers agree that you are fit for the job. Be prepared for the same questions which are 7-10 on the job questions or what would you do situational questions. It’s very easy if you be yourself and know what they are looking for. Use your words wisely.
Interview questions [1]
Question 1
How would you handle a rude customer if you don’t know the answer to what they need or could assist them.
I applied online. The process took 5 days. I interviewed at Citizens (Providence, RI) in Oct 2021
Interview
The interview process was easy. The bank stayed in-touch through out the process helping along the way. They stayed in touch via text message , email, and phone. Was wonderful being kept in the loop as to where the interview status was in progress.
Interview questions [1]
Question 1
They asked past experience questions. How I would handle certian situations.
Thanks for sharing your experience! It's great to know that you were kept informed and even better to see that you've agreed to join our amazing team! Welcome to Citizens!
I applied online. The process took 1 week. I interviewed at Citizens (Johnston, RI) in Oct 2021
Interview
Interview process was short, sweet, and to the point. Questions were detailed and made you think before answering. The whole process was easy due to interviewer being upfront and having all the necessary information.
Interview questions [1]
Question 1
How have you dealt with a stressful situation and what was the outcome?
I applied online. I interviewed at Citizens in Oct 2021
Interview
Very friendly manager and easy to talk to.She asked me questions about myself as an employee and how I would deal with day to day problems or situations. I explained how I felt and handled things with customers and even co-workers.
Interview questions [1]
Question 1
Describe a time when you went above and beyond for a customer.