I applied online. The process took 1 week. I interviewed at Cox Communications (Laguna Niguel, CA) in June 2022
Interview
Super straight forward interview and process. Asked questions about previous work history, why Cox? and they answer any other questions you might have about the job. It was honestly a great conversation just be prepared to talk about work history and previously meeting sales goals.
Interview questions [1]
Question 1
Tell us of a time where you handled a difficult customer and what did you do?
I applied online. The process took 3 weeks. I interviewed at Cox Communications (Chesapeake, VA) in Jan 2018
Interview
First there is a over the phone interview with the recruiter. If you move on then an in person interview with one or two managers. You must also pass background and drug test if you are selected
Interview questions [1]
Question 1
Why cox? Go over your work history. Name a time you overcommitted yourself to a customer. What are your strengths. Tell me about a time your performance was not up to par
The process took 2 weeks. I interviewed at Cox Communications in Sept 2017
Interview
Whole process took little over two weeks, was a job fair they hosted so had first and second interview there. Pretty standard questions, ask about your work experience, why your a good fit for the position, any sales experience you have.
Interview questions [1]
Question 1
Name a situation in which you defused an angry customer