I applied online. The process took 2 days. I interviewed at Cox Communications (Wichita, KS) in June 2011
Interview
I applied online and spoke with a very personable recruiter from Cox's HR dept. She scheduled a personal interview for the next day. I did a remarkable job in the interview. It was more indepth than I thought it would be, but stll did well. Cox recruiter called me that evening and gave me an offer. $10/hr for training, 8.50/hr after 8 wk training and uncapped commission. She told me she would send me 2 emails. I only received one. I did not receive the offer letter yet. I arrived for orientation at 8:00am sharp on Monday. I sat through orientation for 2 hrs and filled out employee paperwork including their I-9 form and had my picture taken like all the other employees, lastly listening to the head of the retention dept. Then, during our break, the recruiter pulled me aside and said they had rescinded their job offer and that I didn't have a job w/them!
I guess they decided to fire me on my first day. I didn't do anything to have that happened. They gave me no answer when I asked them why.
Interview questions [1]
Question 1
Describe one situation where you used your sale skills to deal with a difficult customer and it had a positive outcome.
I applied through other source. I interviewed at Cox Communications (Chesapeake, VA) in Feb 2026
Interview
Very energetic as well as self reflecting. This interview was focused on growth within you and the company. Relaxed environment very helpful and friendly. Stern on the production of the company and makes sure all candidates meet qualified requirements.
Interview questions [1]
Question 1
Name a time you had to persuade a customer to purchase an item that they did not want to?
I interviewed at Cox Communications (Las Vegas, NV)
Interview
Quick and easy.The interview was straightforward and efficient. Questions were clear and relevant, creating a relaxed atmosphere. I appreciated the concise format, making it a smooth and enjoyable experience overall.
Interview questions [1]
Question 1
Describe a time you had to deal with a customer complaint
I applied in-person. I interviewed at Cox Communications (Phoenix, AZ) in Jan 2023
Interview
Great place to work for, excellent benefits, lots of room for growth over all an easy interview process, about 2-3 interviews before you get the job, not that stressful of a job!