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      CropX

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      Customer Service Representative Interview

      6 June 2025
      Anonymous interview candidate
      San Jose, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at CropX (San Jose, CA) in Mar 2025

      Interview

      Contacted for phone screen a month after applying, followed by an interview with a manager, who walked me through the next steps of the process. Didn't hear back for two weeks, so I sent a follow-up email and received a response a few days later that they had moved forward with another candidate. Given the current market, I appreciate HR maintaining communication and not simply ghosting me.

      Interview questions [1]

      Question 1

      What aspect of your current role do you find most challenging?
      Answer question

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