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      Delta Air Lines

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      Customer Service Agent Interview

      23 Feb 2012
      Anonymous interview candidate
      Atlanta, GA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2012

      Interview

      I have been applying for delta on my own for over years online to no avail. Ive always completed the very long application, did the 100+ quest assessment (havent had that lately though) pass that, phone interview and passed that. never a f2f offer. the moment i had someone recommend me i finally get a f2f interview a week later. i hate that you have to know someone with ability to push u a little forward now a days in order to get a job in almost any industry. get there day of interview with a group of about 20 ppl and go over position and upcoming training. then the were 3 ppl who would come and grab someone for a 1 on 1 interview. i was hoping i didnt get the one lady that seemed to have no personality but of course i did. the interview was very straight forward, no personality in the interview just read interview questions. but in the end u have to do a mock pa announcement to the interviewer from a scenario on a paper. that part i can admit was not my best only bc i never heard that particular announcement made b4 (i know it happens i just never heard it personally) and i held back on a funny line (not bad) i had in my head bc since i never that b4 i didnt know what was appropriate to say. so my announcement wasnt bad it was just generic. other than that i thought i had a great interview, then again i always think my interviews go well and never hear back, smh. then i was told i'll hear back from them in a few days but i did not and later i had read on the internet that they would offer a conditional job offer to you right away meaning if you got it they'll send you to another room with the ppl who made it and offer the job (i guess do the drug test and get more info) and you pretty much got the job if drug and background comes back clean. so for me, the u'll hear back from us is the kiss of death. i still apply now and goin to continue until i get it.

      Interview questions [1]

      Question 1

      give a time when you had to make a split decision
      Answer question
      2

      Other Customer Service Agent interview reviews for Delta Air Lines

      Customer Service Agent Interview

      31 May 2023
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Delta Air Lines

      Interview

      Phone call to me and set up interview. Very easy and fast company does not seem to care for employees I do not recommend this place for anyone who is looking

      Interview questions [1]

      Question 1

      When can you work? Hours available
      Answer question

      Customer Service Agent Interview

      11 Jan 2025
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Paris) in May 2023

      Interview

      Entretien suite à ma candidature au bout d'une semaine. Entretien téléphonique suivie d'un entretien sur place avec des managers en français et en anglais. C'était très intéressant et enrichissant. Des recruteurs très sympa et à l'écoute. Qui te mettent à l'aise même si l'entretien est très poussée et technique.

      Interview questions [1]

      Question 1

      Utilisation de la méthode STAR pour répondre à des questions sur des expériences vécues au travail
      Answer question

      Customer Service Agent Interview

      2 Apr 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      The process took 2 months. I interviewed at Delta Air Lines

      Interview

      Applied February and still waiting 2 months for a f2f. no update yet. application states in progress. Did 1 assessment only. Can anyone in the same boat write me at valuable-donkey3320 on red it or go to the airportcareer page on red it

      Interview questions [1]

      Question 1

      Anyone in the same boat? please refer to page to input your experience?
      Answer question