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      Delta Air Lines

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      Customer Service Ticket Agent Ready Reserve Interview

      3 May 2018
      Anonymous interview candidate
      Orlando, FL

      Other Customer Service Ticket Agent Ready Reserve interview reviews for Delta Air Lines

      Ready Reserve Customer Service Ticket Agent Interview

      24 Feb 2012
      Anonymous interview candidate
      New York, NY
      No offer
      No offer
      Positive experience
      Average interview

      Application

      I applied through university. I interviewed at Delta Air Lines (Orlando, FL) in May 2018

      Interview

      I applied online took two assessments. I later got an email stating a recruiter will contact me via email . The next two days I received a message stating to do a hirevue interview! I will do it soon and will see what the next process is.

      Interview questions [1]

      Question 1

      What was the most stressful situation you had to deal with a customer and how you solved the issue ?
      Answer question
      Positive experience
      Easy interview

      Application

      The process took 1 day. I interviewed at Delta Air Lines (New York, NY) in Feb 2012

      Interview

      I applied online for a ready reserve customer service position for jfk, lga, and mco. I applied for the position at lga in november, i applied for both jfk and mco this month. in all three instances i was called for a telephone interview all three with the same questions. i was told for each of the positions that i passed the telephone interview and have to wait for another recruiter to contact me to schedule a f2f. the status on all applications as of today are under review, I got called today for a f2f interview in a few days for the jfk position. just an update: had the f2f today, i dont think i got selected because they tell you on the spot if you get hired and i seen a few people who were in the same group as me get sent to a different room to do additional paper work. if they tell you "we'll call you in a few days" kiss the job good bye :(

      Interview questions [4]

      Question 1

      how long were you at your 2 previous jobs and what was your reason for leaving?
      Answer question

      Question 2

      name an instance in a previous job where you had to work under stressful conditions.
      Answer question

      Question 3

      if hired how long do you anticipate working with delta.
      Answer question

      Question 4

      why would you be a good candidate for this position?
      Answer question
      6