I applied online. The process took 3 days. I interviewed at Delta Air Lines
Interview
I applied online on Monday, received an email on Tuesday advising that I have been chosen to move unto the next round of the application process. Tuesday night, I received an email from HireVue (online video interview website) advising that I had 3 business days to record my video interview. I just completed the video interview - they give you 30 seconds to prepare an answer, and allows you 2 minutes to state your answer to their questions. In total, there was 5 questions - they were basic interview questions - for example, name a time where you had to deal with a difficult co-worker? Name a time where you saw a co-worker doing unethical things, what did you do? I am not sure what the next step is after completing this video interview. I saw several people received a face to face before being asked to do a video interview...
Interview questions [1]
Question 1
The interview questions were all basic in nature, not at all job specific.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.