I applied online. The process took 4 weeks. I interviewed at Delta Air Lines in Aug 2014
Interview
I applied online August 23 and received email that day for an online assessment. Next I received an email August 29 to do a video interview. Completed interview August 31. I kept checking my online profile and about 3 weeks later it said " not selected". I never received a tbnt email.
The video process was done in a way to make you feel less nervous with a short presentation before starting.
Interview questions [1]
Question 1
A situation when a coworker acted in a dishonest or unethical manner.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.