I applied online. I interviewed at Delta Air Lines in Jan 2015
Interview
I'm still in the process of interviewing, waiting on my passport. I'm really excited that I've made it this far in the process (phone interview). From what I've read, if you get a phone interview and meet requirements, you get invited for a face to face in ATL. I started the application process on January 22nd. Two days after submitting both my application and the personality assessment I got an email inviting me to do the video interview. I had 3 days from then to complete the interview. I downloaded the hirevue app and completed on my phone. Practiced a lot, and then tried to just be myself and sound confident in my answers to the questions. I really enjoyed this process because I felt that it was easier to gather my thoughts before responding. Always use the STAR method. It works! As soon as my passport comes in I'm supposed to email them back and they will call me back to finish the process. I'm really excited and I'm just praying that this is what God has in store for me.
Interview questions [1]
Question 1
Name a time you witnessed a coworker being dishonest. What did you do? What were the results?
Name a time you went above and beyond for a customer. What actions did you take? What were the results?
Name a time you took initiative. What actions did you take? What were the results?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?