I applied online. The process took 1 week. I interviewed at Delta Air Lines (Los Angeles, CA) in Feb 2015
Interview
I was asked to complete a video questionnaire and it was very difficult even with me studying for 3 days straight. I had to record myself answering questions asked by a computer and was given 15 seconds to prepare my answer. It felt impersonal and I personally prefer to speak with an actual live person. I believe they do this because they receive so many applications. I just wish it was more personal because I feel it will give the employer a more natural impression of the interviewee. I received an email a few days later stating they have already chosen flight attendants for the position.
Interview questions [1]
Question 1
Tell us about a time you experienced a co-worker being dishonest?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?