I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in May 2015
Interview
i did not like the interview process because i feel like its an awkward situation to interview while talking to a camera and not a live person. I definitely feel like I would have more of an impact on the recruiter if I had a face to face
Interview questions [1]
Question 1
name a time where you went above and beyond to provide excellent customer service. what did you do and what was the result? name a time where you took initiative w/o direction. what was the situation, how did you handle it and what was the result?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
Application
I interviewed at Delta Air Lines (Atlanta, GA)
Interview
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.