I applied online. The process took 3 weeks. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
Easy and straight forward video interviews. First interview is a video where there are pre recorded questions to answer. You can find a lot of the sample questions online. It takes about 20-30 minutes.
Interview questions [1]
Question 1
Tell us a time you were out in a stressful situation and how did you deal with us
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.