I applied online. The process took 1+ week. I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2015
Interview
The whole process was exactly as described in other posts. I flew in the night before and stayed at a hotel with other applicants, the next morning we shared a cab to the facility and waited in the lobby for someone to meet us. There was a brief intro then we were split into the three groups for the actual interview. The first part was an overview of the job then we all had to introduce ourselves, next was the fireside chat, followed by the one on one.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?