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      Delta Air Lines

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      CSA - Customer Service Associate Interview

      9 July 2023
      Anonymous interview candidate
      Seattle, WA
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Delta Air Lines (Seattle, WA)

      Interview

      Panel 1:1 with 10 people in a group. You get call to go individually to the room with the recruiter. The interview can take up to 2-3 hours all applicant need to dress appropriately.

      Interview questions [1]

      Question 1

      How would you handle for an upset customer ?
      Answer question

      Other CSA - Customer Service Associate interview reviews for Delta Air Lines

      CSA - Customer Service Associate Interview

      25 Sept 2024
      Anonymous employee
      San Jose, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Delta Air Lines (San Jose, CA)

      Interview

      The interview process was long but straight forward. The company took almost a month to review my application but once I went in for a face-to-face interview, I was hired on the spot.

      Interview questions [1]

      Question 1

      Describe a time when you had a difficult encounter with a customer or coworker, how was the issue resolved?
      Answer question

      CSA - Customer Service Associate Interview

      5 Jan 2023
      Anonymous employee
      Memphis, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Delta Air Lines (Memphis, TN)

      Interview

      Make sure you are all about safety and customer service. Please use STAR format to answer the question. Relax and know that the interview will go real smoothly if just be yourself.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond for a person?
      Answer question

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