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      Delta Air Lines

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      Customer Service Agent Interview Interview

      29 Sept 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Delta Air Lines in July 2015

      Interview

      After applying online, I was contacted to do a HireVue digital interview online, and they gave me 3 days to complete it. After that I was contact to do an in-person interview.

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with someone who was difficult, upset, or distressed. What was the situation? What actions did you take and what were the results? Answer Question Describe a time when you had to work as part of a team to accomplish a task or goal. What was the situation? What was your role? What actions did you take and what were the results? Answer Question Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results?
      Answer question
      1