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      Delta Air Lines

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      Customer Service Associate Interview

      10 Nov 2024
      Anonymous employee
      Singapore
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Delta Air Lines (Singapore)

      Interview

      Systematic and good, detailed and they have a simulation test for candidates to have a good feel of how the job goes. The staffs are very positive and supportive to inform a lot of the benefits and work culture. The enviroment is condusive and engaging too.

      Interview questions [1]

      Question 1

      How to handle tough situations
      Answer question

      Other Customer Service Associate interview reviews for Delta Air Lines

      Customer Service Associate Interview

      14 Oct 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Delta Air Lines

      Interview

      It was interesting. They had you go thru a lecture/presentation and then head into the interview. If you passed then there is a physical afterwards. I didn’t get past the interview stage but I just felt less competitive than the other candidates.

      Interview questions [1]

      Question 1

      When at any time you focused on safety?
      Answer question

      Customer Service Associate Interview

      12 Dec 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Delta Air Lines

      Interview

      It's sort of lengthy, they are looking for the SNAP interview points. Watch YouTube interviews if you aren't familiar. Talk about customer resolution and excellent customer service. Ask questions about the culture working for a large company.

      Interview questions [1]

      Question 1

      How did you handle a difficult customer?
      Answer question