I applied through an employee referral. The process took 3 weeks. I interviewed at Fidelity Investments (Salt Lake City, UT) in Mar 2018
Interview
Interview process was easy, smooth, and quick. They really want you to be excited about Fidelity and also have some customer service experience. If you don't have any customer service experience or very little customer service experience they may not extend you and offer. Thats what happened to me.
I interviewed at Fidelity Investments (Merrimack, NH)
Interview
Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.
I interviewed at Fidelity Investments (Westlake, TX)
Interview
Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.
Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.
Interview questions [1]
Question 1
Video interview, which asked multiple behavioral questions.