I applied online. The process took 2 weeks. I interviewed at Fidelity Investments (Westlake, TX) in Apr 2015
Interview
Phone interview, followed by one on one with 2 Managers.
They would call back within 5-7 working days. Its been 4 days so far and eagerly awaiting a response on the results. The other candidates were fairly well turned out. Hiring aggressively for this role.
It was overall a fab experience.
Interview questions [1]
Question 1
1. Tell us more about yourself
2. Define customer service
3. Give examples of customer service