Fidelity Investments Health and Welfare Representative II Interview Questions

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Fidelity Investments

Interviews

Health and Welfare Representative II Interview

12 Oct 2015

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 4 weeks. I interviewed at Fidelity Investments (Albuquerque, NM) in Dec 2011

Interview

I did an online application and personality test. I was then called for a phone interview, and afterwards they asked me to come in for a face-to-face interview. This interview consisted of an interview with a manager, which took about a half hour or so, and afterwards with a group of about 4 other potential candidates as well as a different manager.

Interview questions [1]

Question 1

Describe a time that a customer was upset about a service and how did you handle it?/ Describe a time you went above and beyond customer satisfaction?

1 Answer

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Fidelity Investments

Health and Welfare Representative II Interview

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Health and Welfare Representative II Interview