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      Fidelity Investments

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      Customer Support Representative Interview

      16 Apr 2024
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Fidelity Investments in Mar 2023

      Interview

      Can be long and you have to jump through a lot of hoops which can become discouraging. Three interviews with one or two people which was interesting. A recruiter usually reaches out first.

      Interview questions [1]

      Question 1

      How does your experience apply to this position?
      Answer question

      Other Customer Support Representative interview reviews for Fidelity Investments

      Customer Support Representative Interview

      19 Apr 2025
      Anonymous interview candidate
      Covington, KY
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Fidelity Investments (Covington, KY)

      Interview

      The process was easy but they do a credit check which can hurt your chances of getting the job. They also don't ask much about what you could bring to the table and seemed to mostly be looking for call center people instead of potential.

      Interview questions [1]

      Question 1

      Do you have call center experience?
      Answer question

      Customer Support Representative Interview

      16 Apr 2023
      Anonymous interview candidate
      Frankfurt am Main
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Fidelity Investments (Frankfurt am Main) in Mar 2021

      Interview

      I feel the interview process could use more structure. I had 3 interviews and they all asked me the same. Also they took a while to get back to me.

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