Customer Service Representative applicants have rated the interview process at Fidelity Investments with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Fidelity Investments overall takes an average of 50 days.
Common stages of the interview process at Fidelity Investments as a Customer Service Representative according to 1 Glassdoor interviews include:
Other: 25%
Skills test: 25%
Phone interview: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
The experience interviewing for Fidelity Investments was amazing. They have you do a first round interview with a representative and they help give you pointers in the final round interviews.
Interview questions [1]
Question 1
They will ask you a ton of questions about your study habits and if you're able to work independently.
I interviewed at Fidelity Investments (Merrimack, NH)
Interview
Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.
I interviewed at Fidelity Investments (Westlake, TX)
Interview
Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.
Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.
Interview questions [1]
Question 1
Video interview, which asked multiple behavioral questions.