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      Genesys

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      Customer Success Interview

      8 Apr 2019
      Anonymous interview candidate
      London, England
      No offer
      Negative experience

      Application

      I applied online. The process took 1 week. I interviewed at Genesys (London, England) in Mar 2019

      Interview

      I was lied to as the hiring manager ensured me that I was still in the game and described in details what the next steps would have looked like. However, I heard nothing for more than a week, during which I had to reach out to the recruiter twice. In the end, I was told that they had found somebody with more experience. I have now noticed that they have opened a new vacancy for the exact same position, which says a lot about this company's transparency. That said, I had an initial interview with an internal recruiter followed by one with the hiring manager.

      Interview questions [1]

      Question 1

      The interview was just based about my experience, so I was asked to describe my previous jobs . There was very little competency based questions.
      1 Answer