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      Genesys

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      Renewals Manager Interview

      22 Mar 2024
      Anonymous interview candidate
      No offer
      Negative experience

      Other Renewals Manager interview reviews for Genesys

      Renewal Manager Interview

      10 Sept 2024
      Anonymous interview candidate
      Sydney
      No offer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Genesys in Mar 2024

      Interview

      If you’re considering this, just think again. Red flags during T/A screening such as not providing salary range and was unsure about team structure and dynamics or what hybrid ratio the role would entail. Hiring manager wasn’t any better of an experience, describing challenges with managing up to executive team and at times feeling helpless. Appreciated her candour but not something you should discuss in an interview and honestly not sure if it was a ploy to discourage certain candidates from wanting to progress. I also did not appreciate being told I would move to the next round only to be told a week later that I wouldn’t be progressing for being “too detailed” in my interview responses. Good luck with all the challenges ahead of you and to whomever lands this role.

      Interview questions [1]

      Question 1

      Situational questions regarding challenges in previous roles.
      Answer question
      2
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Genesys (Sydney) in Aug 2024

      Interview

      The interview process was extremely long winded taking over 4 weeks for a supposed 4 rounded interview. Initially I felt pretty good about the initial screening by the recruiter. He was cool, calm and collected and he made the style of the interview more of a conversation instead of an interrogation. The second interview was with my potential manager who was also very calm and friendly and I felt good about this interview. However, the third round was when it turned bad. It was the peer interview. Both peers were nervous which made me nervous, there was no back and forth it was just both of them firing questions and was less of a "get to know you" and what is the work like. It was really off putting.

      Interview questions [1]

      Question 1

      Tell me a time where you had to negotiate a difficult renewal?
      Answer question

      Renewal Manager Interview

      10 June 2025
      Anonymous employee
      Santiago
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at Genesys (Santiago) in May 2023

      Interview

      I had 4 interviews in a 2 month period. One with HR, then with a peer, then my boss and lastly the local country manager. They were all standard questions about my experience

      Interview questions [1]

      Question 1

      relevant experience regarding renewal management
      Answer question