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      Genesys

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      Enterprise Customer Success Manager Interview

      1 May 2025
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Genesys (San Francisco, CA)

      Interview

      Screening call followed by a call with a managerial decision maker. Post interview, absolutely no follow up by HR or the interviewer - ghosted. Had to reach out multiple times just to get a "no."

      Interview questions [1]

      Question 1

      Past experience and "what if" scenarios
      Answer question
      1