easy, most of the questions are asked by behavior questions, such as how do you deal with angry customer.
you only interview with 1 manager and it's only about 1 hour then you will hear back almost immediately.
I applied online. I interviewed at H&R Block (Niagara Falls, NY) in Jan 2025
Interview
Applied on line and received a phone call inviting me to a on site interview. The interview questions were very simple and a friendly conversation. The interviewer was dressed in comfortable total unprofessional attire.
It seemed very informal and like they were desperately getting someone to fill a temp position. They were at least very straight-forward with what the position entailed. They told me how many hours to expect and when the position would end.
Interview questions [1]
Question 1
How comfortable are you taking multiple phone calls?