Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      InVision

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: InVision reviews | InVision jobs | InVision salaries | InVision benefits
      InVision interviewsInVision Customer Success Manager interviewsInVision interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      8 Mar 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at InVision in Feb 2021

      Interview

      Over the course of two months after applying, I had a phone screen, two calls with hiring managers, and a role play/presentation. The recruiter disappeared a few times so I reached out directly to the hiring manager. After the final interview, I was told I would know one way or another if I got the job, however I never heard from them again. I'm guessing I didn't get it!

      Interview questions [1]

      Question 1

      Presentation / Role Play - The objective of this meeting is to present the business results the client has achieved through its current use of InVision and to help your Champion articulate to the new VP how much value InVision can bring to the cross-functional EPD (Engineering / Product / Design) team. Please note that this exercise is intentionally vague and we encourage you to ask questions during the role play, make some assumptions, and get creative with your presentation, including the use of any combination of slides and boards/freehand/prototypes in InVision. Feel free to develop any specific information about account goals, usage data, etc. that you would typically have access to as a CSM. Format The first 35-45 mins of the exercise will be a mock/role-playing presentation to our team, followed by 15 mins for a feedback/coaching session. Criteria Your presentation will be evaluated on the following criteria: ● Content, including demonstrated knowledge of the InVision value proposition ● Engagement and discovery with attendees ● Delivery and communication style ● Successful achievement of the meeting objective Here are some resources to get you started on grasping InVision for Enterprise -- you're also encouraged to use your hunting/research skills to uncover as much about our product as possible:
      Answer question
      3

      Other Customer Success Manager interview reviews for InVision

      Customer Success Manager Interview

      19 May 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at InVision in Apr 2022

      Interview

      Ghosted. Had an extremely positive zoom interview with recruiter, they said they’d be scheduling me next steps with the hiring manager by end of day. Nothing. No reply to my follow up. Reached out to another recruiting contact, was told they had to check on something and would also get back to me by end of day. Never heard from anyone at the company again, not even an automated rejection.

      Interview questions [1]

      Question 1

      Recruiting screening, read your resume to them.
      Answer question

      Customer Success Manager Interview

      28 Sept 2018
      Anonymous interview candidate
      Spalding, England
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at InVision (Spalding, England) in Sept 2017

      Interview

      Pleasurable process, lovely people. All done over video conference, including role play and competency tests. I had 3 video interviews - separate 1:1s with seniors in the relevant team. Plus a video panel interview with team seniors and peers.

      Interview questions [1]

      Question 1

      How would I adapt to remote working?
      1 Answer