I applied online. The process took 2 months. I interviewed at JetBlue (Salt Lake City, UT) in July 2016
Interview
You start out with an online screening, then you get a phone interview where you answer questions on a voicemail type setting, then you go in for a group interview, then you have to have an extensive background check and drug screening, if you pass, they offer the job.
Interview questions [1]
Question 1
Tell me about a time where you had something go wrong. How did you handle it?
Phone questions and in-person interview. Most questions are about previous customer service jobs. If offered, it is followed by an approximate 3 weeks in center training and 90 day commitment.
I applied online. The process took 1 day. I interviewed at JetBlue (Orlando, FL) in Oct 2021
Interview
The company starts with an orientation informing you about the job description and the pay. The payment isn’t much and the benefits are okay. Whoever is still there is likely hired.
Interview questions [1]
Question 1
Could you tell me why you think you would be a great fit for company?
It was an okay interview. First there's a virtual presentation about the company, work/ life balance the and pay. Then shortly after your scheduled group interview. Dress professionally and make sure you have a Microsoft teams account up and ready to go.