I applied online. The process took 4 months. I interviewed at JetBlue (Long Island City, NY) in Feb 2015
Interview
First applied back in November 2014 and about a month and a half later received an email from HR saying they have invited me to do the video interview. You have 5 seconds to answer the question and record your answer. Was a little awkward staring at yourself answering the question. After that in beginning of January I received another email inviting me to the Blue Review and had to RSVP with the link. I decided to go to the February 11th review in Long Island City. Fast forward to the BlueReview.... starts at about 8:30AM so get there 5-10 minutes before.This is an all day event, I didn't leave until around 5PM so plan on staying all day. You first walk in and meet one of the recruiters and show them your passport and receive your name tag. You're sitting in the cafeteria where everyone else is for about 15 minutes before they take you into the conference room....BE SOCIAL. If you don't think they're watching chances are they are. You go into the conference room with about 35-40 other people and one of the recruiters says you'll go up to the front of the room one by one stating your name, why you want to be an in flight crew member, and a fun fact about yourself. Use this opportunity to stand out from the rest of the group don't just say "because I love people and I want to travel". Think outside the box and do some research on the company. For example I used "the passion the airline has it beyond anything I have seen any where else, the second I had heard Jetblue decided to fly out 2 police officers from every city for the memorial of a fallen NYPD officer I knew they were the only airline I can see myself working for". After introducing yourself you break for about 5-10 minutes as they setup for the group activity. You're broken off into groups of 5 and have to build a tower from about 30 index cards. It was a fun activity, mostly they're seeing how you work as a group so don't be discouraged if your group doesn't win. After that your sit through about an hour and a half PowerPoint about the company, the pay, and how your schedule would work...everyone starts off on reserve. Next you break for lunch which is about 45 minutes, you can either bring lunch or bring money and eat from the cafeteria which has a lot more options than I expected. After lunch you go back to the conference room where for us they took everyone's finger prints and had you read a small section from the safety briefing one on one just to make sure you can properly read and speak the English language. Next you do your interview which is yourself with 2 other lead flight attendants, takes about 10 minutes where they ask you the usual questions and talk about your work experience. After that you meet with 2 reps from HR where you explain your resume and go over your school history and work experience and they ask you a couple of questions as well and once done with all of those you're able to leave. About a week later received a call from HR saying I was selected to move onto the next step and had to submit my drug test and information for the 10 year background check. Once all clears I attend training starting April 1st in Orlando, FL. Overall it was a good experience at the interview, a little intimidating at first but in the end is worth it.
Interview questions [3]
Question 1
Give me a time you went above and beyond for a customer?
The interview process was virtual with several questions and assessments. Overall good experience and about 20 minutes. Just take your time in answering the questions as best as you can and be yourself.
All good . Great experience . Been with JetBlue for three years . I was nervous going into the interview but they had a way of making me feel comfortable enough to give off my best. It lasts the whole day so it can be draining.
I applied online. The process took 1+ week. I interviewed at JetBlue (Orlando, FL) in Oct 2025
Interview
I applied online October 1st, 2025 at about 10:30am EST and was sent the video interview and assessment with games on October 9. I was working a lot so I had to wait to do a bit of research and complete it. I submitted my VI on Oct 14 (one day before it expired) and received my TBNT inside my B6 profile on the 15th.
I know I didn't look into the camera enough, smile enough. Also the assessment was afterwards and it was a series of pictures that were in sets of 2. You choose which one is closest to your personality. I know you're supposed to be yourself in these things and I started answering what I thought hey wanted instead, which is where I went wrong. I'm a very creative person with a degree in art, yet when it came to questions like that, I chose the opposite, thinking they didn't want this. Later, I realized they do want creativity. But I cannot stress enough how you need to be yourself in these things assessment. Answer from the heart about how you really are.
No wonder I got the dreaded TBNT! I don't blame them. I wish I could redo it, but my interview skills are way out of practice having worked for the same airline for years now.
After the assessment, there were 3 games where you had to repeat a series of letters/numbers. Sounds easy, but I promise you it was much harder than you'd think. And also choose the shapes that were the same in a group.
Interview questions [1]
Question 1
Name a situation you encountered where you had to make a difficult decision you didn't want to and how you handled it?
Name a time where you were under a tremendous amount of stress, what happened, and how you handled it?