I applied for the Management Trainee Program and went through the initial application stage — submitting my CV, academic results, and work experience. About a week or two later, I received an email confirming that I had progressed to the next stage.
The second stage was a video assessment, where I was required to record a 3‑minute video answering three questions. I spent time preparing, practicing in front of the camera, and making sure my responses were clear and concise.
After submitting the video, I received another notification that I had passed and was moving forward. I was then asked to select my area of interest from the available tracks: Marketing, Commercial, E‑commerce, Digital, or HR & Operations. I chose Marketing.
However, I was then told that I could still be rejected based on my selected area — even after being notified that I had passed the previous stages. This was confusing. If candidates are going to be filtered again based on area selection, why not do that at the very beginning?
Here’s how the process looked from my perspective:
Stage 1: Initial application (submitted CV, results, experience)
Stage 2: Notified I passed → Invited to video assessment
Stage 3: Completed video assessment (recorded 3‑minute video)
Stage 4: Notified I passed → Asked to select area of interest
Stage 5: Notified that I could still be rejected based on my selected area
This structure felt like unnecessary back‑and‑forth. If area‑based filtering is part of the selection process, it should happen earlier — ideally during the initial application stage. Doing it after the video assessment creates confusion and feels like wasted effort for candidates who have already invested significant time preparing.
To make things worse, after I followed up to ask about the status of my application, I never received a reply. Being left in the dark after already going through multiple stages makes the experience even more frustrating.
I still appreciate the opportunity and the transparency from the HR team. However, I hope L'Oréal considers simplifying the flow for future applicants — and ensuring that candidates receive proper updates and replies — so that applicants aren't left wondering whether they've actually progressed or not after each step."