I applied online. The process took 1+ week. I interviewed at Liberty Mutual Insurance (Dallas, TX) in Dec 2017
Interview
Completed online assesment. Scheduled phone interview and then onsite interview with 2 managers. Set questions for every interview. I did the exact same job at State Farm and still no job offer after applying twice. They don't care about your experience. You have to answer the questions the way they want you to. All the questions pertaining to working in a group when the position requires you to take ownership of your own claims. So if you can answer the questions correctly, you should be good. What a joke.
Interview questions [1]
Question 1
Describe a time you used quantatative and qualatative data to make a decision that would impact your team...something stupid like that
I applied online. The process took 2 weeks. I interviewed at Liberty Mutual Insurance (Indianapolis, IN) in Jan 2025
Interview
Pretty good interview with basic questions. About 20 minutes long on the phone. They will also go over the job description with you which will take most of the time.
I applied online. I interviewed at Liberty Mutual Insurance (Suwanee, GA) in May 2024
Interview
I was screened by a Liberty recruiter and then had an in-person interview with two managers. One was a large man who appeared to be in a lot of pain. The other was a short bald man with a high pitched voice.
Interview questions [1]
Question 1
Tell me about a time when you had to make a difficult decision with little information?
I interviewed at Liberty Mutual Insurance (Atlanta, GA)
Interview
Pretty straightforward, asked questions regarding work from home experience and conflict resolution. Only one interview was required and I was contacted within a few days regarding the job offer. Be prepared to study for certification for insurance. It's a requirement after training to pass the exam in order to keep the job.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult customer and how did you resolve the customer's concern?